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Questions and answers

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How do I rent out my motorhome or caravan?
What is check-in?
What is check-out?
What do "rules" mean?
Is it allowed to travel abroad with the motorhome or caravan?
Why should I rent out via MyCamper?


What happens if I cancel a confirmed booking?
What does it mean that a renter is not recommended after background checks?
How quickly do I need to respond or confirm a booking request?
What happens if the renter cancels a confirmed booking?
What happens if the renter cancels a booking request?
Can more people than the renter drive the motorhome or tow the caravan?
How do I send messages to the renter?
What do I do if I do not want to rent out the motorhome or caravan for a period?


How do payments work?
When do I get my money?
How does the deposit fee work?
How do discounts and free kilometers work?
How much is MyCampers service fee?
How can I see what I have earned?
Is my income from motorhome and caravan rental taxable?

Damages & insurance

How does MyCampers's insurance work with Omocom?
Who is responsible for paying for any costs incurred on the vehicle during the rental period?
What do I do and who do I contact if there are problems or damage to the motorhome or caravan?
Insurance requirements

Do you have any questions?

Check our Questions & answers or contact us if you have any further questions. See the opening hours of the support

State your booking number when contacting us for faster service.

Questions & answers